Frequently asked questions
What type of payment do you accept? Is a deposit required?
We major credit cards, VenMo, and PayPal. Candy orders made online are to be paid for at the time of order and will be fulfilled in the order they are received. For pan dulce and custom orders a deposit of $50 or 25%, whichever is greater, is due immediately to reserve your order and pick-up/delivery date. Orders totaling $100 or less are to be paid in full in the same timeline as a deposit. Final payment is due 1 month prior to date of event. Samantha may implement a payment schedule for large orders. Where are you located? Sweets by Samantha is located in Weeki Wachee, FL. Samantha is a home baker and does not have a storefront. Do you deliver? Yes. We will deliver to parts of Hernando and Citrus counties for no charge, based on order quantity/size/price. Please contact Samantha to determine if a delivery charge will be assessed. 0 - 15 miles: No charge 16 - 25 miles: $5 26 - 35 miles: $10 36 - 50 miles: $15 51+ miles: $15 + $0.65 per mile over 50 miles. (Pick-up is also an option and shipping is available for candy orders.) I'm in a bind and need an order this week! Can you help?! Possibly. Depending on what you need, I may be able to accommodate your order with a rush fee. Just contact me ASAP so I can try to work you in. Please note, that no discounts will be applied to rush orders. Do you offer any vegan or gluten-free options? What common allergens do your desserts contain? At this time, we cannot declare any items as vegan-friendly or gluten-free treats. However, you are able to view ingredients on our ingredients page. What I would like to order isn't listed on your menu. Can you still accommodate my request? Maybe. Your best option is to complete our contact form and include exactly what you are envisioning. Samantha will contact you within a couple of days and let you know if she can complete your request. She will also provide alternatives if for some reason your request cannot be accommodated. |
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