Frequently Asked Questions
What type of payment do you accept? Is a deposit required?
We accept cash and major credit cards. Samantha will contact you with payment arrangements once the order is placed.
A deposit of $50 or 25%, whichever is greater, is due within 1 week of payment request. Your ordered is not guaranteed until deposit is paid.
Orders totaling $100 or less are to be paid in full in the same timeline as a deposit.
Final payment is due 1 month prior to date of event. Samantha may implement a payment schedule for large orders.
Where are you located?
Sweets by Samantha is located in Antioch, near Brentwood. Samantha is a home baker and does not give out her address for security purposes.
Do you deliver?
Yes. We will deliver to most of Contra Costa County for no charge, based on order quantity. Please contact Samantha to determine if a delivery charge will be assessed.
I'm in a bind and need an order this week! Can you help?!
Possibly. Depending on what you need, I may be able to accommodate your order with a rush fee. Just contact me ASAP so I can try to work you in. Please note, that no discounts can be applied to rush orders.
I am a home baker. What products do you recommend?
You can view and purchase many of the products I use and recommend directly through my Amazon Store.
Do you offer tastings?
Yes. We will offer tastings for weddings. Please complete our contact form to request additional information on tastings.
Do you offer any vegan or gluten-free options? What common allergens do your desserts contain?
At this time, we do not offer any vegan-friendly or gluten-free treats. The majority of menu items include some or all of the following: wheat, milk, eggs, nuts, soy. If you or your guests have any allergies, please let Samantha know prior to paying your deposit.
What I would like to order isn't listed on your menu. Can you still accommodate my request?
Maybe. Due to county restrictions, I cannot offer flavors that I have not declared to the Contra Costa County Environmental Health Division. I can combine different cake/flavor combinations, use custom colors and make custom edible decorations. Your best option is to complete our contact form and include exactly what you are envisioning. Samantha will contact you within a couple of days and let you know if she can complete your request. She will also provide alternatives if for some reason your request cannot be accommodated.